Returns & Order cancel policy

Floorco Returns & Order cancel policy

Returns

Floorco trading Ltd. allow client return products  14 days after the day of delivery for a refund but that’s can’t accept with any of special products. before returning, please contact or email the FLOORCO TRADING LTD. customer service team. Please understand FLOORCO will charge 15% for restocking fee,  product must be “new” and “unopen”,” unused” , “package perfect condition”.

Order cancel

FLOORCO. Allow the client cancel an order within 48 hours if the goods do not pick up.. Please note, before canceling the order, please contact or email FLOORCO, let team know “quote number” or  “invoice number”.